Bridal Closet
Bridal Closet Quiz
Test your knowledge about Bridal Closet with our engaging quiz! Discover how well you know the store's history, dress options, and customer service procedures.
You'll answer questions about:
- Store history
- Product details
- Service protocols
- Team members' personalities
How long has bridal closet been around?
7 years
5 years
9 years
12 years
All dresses can be made modest.
True
False
How many versions are there of the Tuscany gown?
5
7
9
3
Which gown listed below is NOT available in a plus size option in the store?
TR11972
Topaz
Roxanne
Georgia
Belinda
Kevyn
To request time off, I must first ask Sara to cover my shifts for me.
True
False
If there are 6 full bridal appointments on a Saturday, and 3 consultants working, How will the appointments be distributed?
The most experienced consultant will have 3 appointments, the second most experienced consultant will have 2 appointments and the newest consultant will have 1 appointment
All consultants will have 2 appointments
Management will decide
Choose the correct way to respond to a call asking if you take walk-ins.
"We do not. You will have to make an appointment and we do charge a $25 appointment fee for all appointments right now. It can go towards any purchase you make."
"If you are on your way already feel free to come in!"
"We are currently by appointment only. Was there a day and time you were thinking?"
"We don't take walk-ins but you can come look at the dresses if you would like"
A bride comes in for a pick up appointment and starts freaking out, asking if she can return it because it doesn't fit. How would you handle this?
"I'll have the manager give you a call back about that."
"I am so sorry that you are feeling stressed out about the fit of the dress. We typically recommend the closest size to you based on measurements and recommend alterations from there to achieve a perfect fit. It is pretty rare that a dress fits perfectly without any alterations when it arrives so this is not uncommon. Let's check the paperwork and make sure we received the correct size that we ordered from the designer and we can talk about how to work with alterations from there."
"That's the size you chose, and on your paperwork it states that you were going to loose weight."
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