Survey Maker Survey Templates Contact Privacy & Security

Chapter 2 quiz 1

A police officer engaging in effective communication with a community member, diverse group of people, city backdrop, professional attire, positive interaction

Officer Communication Skills Quiz

Test your knowledge on effective communication and conflict management techniques vital for law enforcement officers. This quiz covers core competencies such as command presence, active listening, and cultural responsiveness.

Key Topics Covered:

Non-Verbal Communication
Conflict Resolution
Cultural Awareness
Officer Professionalism

10 Questions2 MinutesCreated by EngagingOfficer37

____________ is an officer's most valuable non-verbal tool. It is your demeanor and confidence exhibited by personal appearance, erect posture, alertness, and attention to surrondings

Command Bearing

Command Presence

Command Posture

Command Stance

Command Stature

Command Tactics

Mutual gaze is the common level of eye to eye contact that two people have when conversing. A break of gaze occurs when a person unintentionally or intentionally drops their gaze from the person looking at them, this could be caused by

Being aware of your surroundings

Personality, emotional state, PTSD, Cultural norms, forgetting information,

Dividing attention

Body movement

Emotions, trauma, anger, tactical movements, cultural norms

Personality, emotional state, traumatic event, cultural norms, recalling information

Non-verbal communication

None of the above

Which one of these are not a core competency

Active listening

Introduction

Non-verbal communication

Self-awareness

Proactive justice

Appropriate conclusion

Officer Irizarry-Lugo arrived on scene of a high risk incident, he is practicing talking to himself as he anticipates, encounter or evaluate an event, this is a example of _______

Planning

Verbal Communications

Self-Talk

Verbalizing before encountering

Hyping himself up

None of the above

_________ is when you are open to learning about new cultures.

Culturally Versed

Ethnically Open

Race relations

Culturally Responsive

Willingness to connect with the community

Intercultural Communication

Sometimes managing conflict requires actions the officer must take to establish control, such as calling additional personnel, re-deploying resources, issuing strong verbal commands, or ___________________________

Using physical force or the threat of force

Using communications techniques such as de-esclation

Using command presence and posture to establish professionalism

Using a loud tone to re-establish when things are out of your span of control

Using mutual-aid from other agencies to gain the advantage

Using verbal and non-verbal techniques to resolve the conflict

What does LEED stand for...

Listen, Explain, Equity, Dignity

List, Explain, Equality, Dignify

List, Evaluate, Equate, Distribute

Listen, Explain, Equity, Dignify

Lament, Evaluate, Equality, De-escalate

Listen, Explain, Equity, De-esclate

Listen, Evaluate, Entrust, Dignity

List, Explore, Equity, Dignity

List, Excite, Exhibit, Disprove

Love, Expel, Equal, Disprove

Officer Chapman has behavior that demonstrates good character and is marked by pride in herself and her career. This is called......

Pride

Command Presence

Swag

Professionalism

Command Bearing

Good Moral Self-image

___________ involves the exchange of messages, verbally and non-verbally.

Passing along information

Intel Gathering

Communication

Dissemination of Information

When a persons's request seems unrealistic, instead of focusing on what cannot be done...................

Provide a case number and be professional

Explain to them that you still can take the report

Redirect the focus to what can be done

Tell them their request is out of your mandate, policies and or precedures

Explain why you are telling them why it is not possible

Do not get involved any further, doing so will decrease the legitimacy of your police response

Leave the call and go grab lunch

Say a joke to lighten the mood, at least they leave with a laugh and a smile

Tell them to drink matcha, it is delicious

Tell them to drink vegan soda, it is delicious

{"name":"Chapter 2 quiz 1", "url":"https://www.quiz-maker.com/QPREVIEW","txt":"Test your knowledge on effective communication and conflict management techniques vital for law enforcement officers. This quiz covers core competencies such as command presence, active listening, and cultural responsiveness.Key Topics Covered:Non-Verbal CommunicationConflict ResolutionCultural AwarenessOfficer Professionalism","img":"https:/images/course4.png"}