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Knowledge

A visually engaging infographic representing Workforce Management concepts and technology, with elements like charts, people working together, and tech symbols.

Workforce Management Knowledge Assessment

Welcome to the Workforce Management (WFM) Knowledge Assessment! This quiz is designed to gauge your expertise and familiarity with various aspects of WFM. Answer the questions to help us understand your skills and experiences in this field.

Assess your WFM experience.
Rate your understanding of WFM technologies.
Evaluate your onboarding process and learning capabilities.

6 Questions2 MinutesCreated by LearningTree912

How long have you been working in WFM?

< 1 year

< 2 years

< 5 years

> 5 years

How familiar are you with WFM tech-stack?

Excellent - Know everything

Fine - Know majority. I can find in Wiki by myself.

Fair - Know majority. I can ask other colleagues for help.

Poor - Just know a little, have to deep dive in private time to gain knowledge

Bad - Don't know anything

I can't tell

2 months onboarding

Excellent - I need less than 2 months

Fine - I have common sense after 2 months

Fair - I need 1 month more

Poor - I need 2 months more

Bad - I need 3 months more

I can't tell

Business logic

Excellent - Understand my module pretty well, even from the modules around me.

Fine - Understand my module pretty well

Fair - Understand the CR related

Poor - Understand my task related

Bad - I don't want to learn business logic

I can't tell

Sharing knowledge (including peer-to-peer, meeting, ...)

Excellent - There are enough sharing knowledge sessions

Fine - There are sharing knowledge sessions. But I have suggestions..

Fair - There are not so many sharing knowledge sessions. I have to deep dive by myself.

Poor - There are not enough sharing knowledge sessions. I have to deep dive by myself.

Bad - There is nothing to share

I can't tell

Gaining knowledge/skills

Excellent - Have gained my skills a lot

Fine - Have gained my skills

Fair - Have gained my skills, fairly acceptable. But I wish I had gained more.

Poor - Have gained but too slow

Bad - Have gained nothing

I can't tell

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