TTA |Business English| Final Exam

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I. Choose the correct answer from the following questions. (20 marks)
I. Choose the correct answer from the following questions. (20 marks)
1. It may be difficult to raise money for your new venture, as many banks are risk ……………..
(a) unwilling
(b) reluctant
(c) averse
2. He's a skilled negotiator who is known to drive a hard …………
(a) bargain
(b) deal
(c) agreement
3. We won't consider stocking their products ………..them giving us a hefty discount.
(a) without
(b) unless
(c) providing
4. They launched a new product in a ………to capture a larger share of the market.
(a) tender
(b) bid
(c) proposal
5. The plan that the board ……….. Was received favorably by most staff.
(a) went in front
(b) pushed up
(c) put forward

6. Making wrong decisions are a frequent ………. Of excessive stress.
(a) subsequence
(b) consequence
(c) sequence
7. He needs to contact an………. Investor to put up money for his new products' research and development.
(a) backer
(b) angel
(c) banker
8. At our company's ………….., the year-end party will be held at Novotel hotel.
(a) outlay
(b) charge
(c) expense
9. Companies are having recruitment difficulties as they battle it out for a ………..number of skilled staff.
(a) soaring
(b) dwindling
(c) rocketing
10. A sales staff position has …………. In our department as the previous staff just left last week.
(a) come out
(b) come up
(c) come to
11. He seemed to be a good team member, but we didn't realize that …………. He was passing our company's secrets to a competitor.
(a) all things considered
(b) simply put
(c) all the while
12. She will only move to another department …………….. They give her a generous resettlement package.
(a) on condition that
(b) unless
(c) as long as
13. …………workers are people who perform professional, desk, managerial or administrative work.
(a) blue-collar
(b) white-collar
(c) knowledge worker
14. …………. Can give companies an advantage over the competition.
(a) clear brand image
(b) cheapest contract for clients
(c) good value for money
15. You've got to get down to the ……….. How the products will be launched, who will be the target audience and which market sector you will focus.
(a) business
(b) underline
(c) nitty-gritty
16. Team leaders need to communicate the need for better time keeping to an unpunctual staff via ………….
(a) meeting
(b) e-mail
(c) memo
17. Summarizing can be used at the end of the meeting to ensure that everyone has a clear ………… of what took place or what action is now required.
(a) insight
(b) preview
(c) overview

18. The way you want your customers to perceive your product or service is …………….
(a) brand image
(b) brand reputation
(c) brand identity
19. The two companies do not have a good relationship. They had created a ……….. Rivalry due to cut-throat competition last year.
(a) great
(b) fierce
(c) gentle
20. He works closely with his international suppliers to ensure that the ingredients are always ……… scratch.
(a) from
(b) up to
(c) made from
II. Complete the following sentences with correct words or phrases. (15 marks)
II. Complete the following sentences with correct words or phrases. (15 marks)
 
1. The long form of ICYMI is ……………………..
2. ………….. A proposal or a bid must be expensive and time-consuming.
3. Managers responsible for the services provided to customers are called …………..
4. Celebrities …………. Is a promotional tool that boosts brand awareness using celebrities.
5. Patterns of black lines which can be read by and recorded on a computer are called …….
6. The best time to make cold call with a customer is in the …………….
7. A speech that is given in order to persuade someone to buy something is ……………..
8. If a company does ………………, they will try to estimate future revenue by predicting the amount of products or services a sale unit will sell in the near future.

9. The value of a company has in addition to the value of its assets. e.g. From its reputation is called ………………
10. He is a kind of ………………worker who has or needs only a small amount of training.
11. The closure of the car factory had a ………..effect on the tyre manufacturers.
12. A management concept whereby companies integrate social and environmental concerns in their business operations and interactions with stake holders is known as ……………………..
13. Their company has made a significant loss in sales this year and will probably ……….. Of business.
14. There is a ………… price given for the second-hand goods which are handed in as part of the transaction.
15. If the deal-maker doesn't honour the terms of a contract, the contractor will be liable to ……… him.
III. Rewrite the sentences in correct grammatical forms by keeping the same meaning. (10 marks)
III. Rewrite the sentences in correct grammatical forms by keeping the same meaning. (10 marks)
1. What sort of price do you think we could sell our products at?
I wonder …………………………………………………………………………………..
2. The head of department would like to discuss it with you. I work there.
(Join the two sentences with relative clause)
3. If the staff went on strike, the company would go bankrupt.
If the staff were ………………………………………………….
4. There would have been no problem if management had been ready to negotiate seriously.
Had management …………………………………………
5. ABC Ltd. Will never manage to reach a productivity agreement. To reach a productivity agreement they will have to offer their employees more attractive financial incentives. The productivity agreement would put them ahead of the competition.
(Make one complex sentence)
6. They outsourced their recruitment process to another agency. (Make cleft sentence)
What they …………………………………..
7. They had a large advertising budget but they kept their product prices low.
In spite of ……………………………………………………………………………………
8. Could you answer a few questions for me?
I'd appreciate it ………………………………….
9. They won't be able to meet the deadline. They'll work very hard.
However hard ………………………………….
10. We didn't plan for a rise in property prices last year. Now we cannot double our turnover.
If we ………………………………………………………………..
IV. Write an e-mail to your manager (who is on an extended business trip) (5 marks)
- informing him/ her that you wish to apply for a post in marketing department of the company.
- explaining the reason(s) why you are applying
- asking him/her to recommend you for the post
V. Write a short sale report, covering all the information in the chart. (5 marks)
 
SSS
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