CLS/Transaction Exam
CLS/Transaction Exam Quiz
Test your knowledge on the essential processes of the CLS/Transaction system!
This quiz covers various aspects of logging cases, processing withdrawals, changes, and more. Challenge yourself and see how much you know!
- Multiple Choice Questions
- Covering a range of topics related to CLS
- Engaging format to enhance learning
It is a system to use when logging a case
BDO Life Asia
BDO Asia Life
CLS
DOCUVU
How long is the process of Dividend Withdrawal?
3 Days
7 Days
10 Days
14 Days
How long is the process of Redate Reinstatement ?
3 Days
7 Days
10 Days
14 Days
How long is the process of Beneficiary Change?
3 Days
7 Days
10 Days
14 Days
How long is the process of Automatic Premium Loan?
50 Days
5 days
30 Days
3 days
How long is the process of Billing Notice Follow-up?
50 Days
5 days
30 Days
3 days
What are the exact name of the two forms that you will see in CLS?
Case Update Form, Customer Validate Form
Case Update Form, Customer Validation Form
Case Updated Form, Customer Validation Form
Case Updated Form, Customer Validate Form
What is the email that you will input on CLS if the caller wasn't able to give one?
What is the meaning of CLS?
Case Log System
Cased Log Service
Case Logging System
Case Logging Service
What is the option to view the history of the logged cases for a certain customer?
View Past
View History
View Log Case
Check History
In Case Update form, what are other information you can use if you want to search a certain log case without using the Last Name and First Name
Case ID Number, Mobile Number
Policy Number , Mobile Number
Case ID Number, Policy Number
Mobile Number, Date of Birth
What is the Market Segment that you will use in CLS?
BDO Life
BDO Life Asia
BDOI
BDOCC
After logging a case what do you called the 10 digit number that you give to the caller?
Case ID Number
Policy Number
Mobile Number
Telephone Number
How long is the process of Care Case ?
45 days
50 days
60 days
30 days
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