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Customer Communications

A colorful and informative illustration showcasing different customer communication channels, like email and mobile messaging, with icons for emails, smartphones, and campaigns.

Master Customer Communications Quiz

Test your knowledge of Customer Communications with our engaging quiz! This quiz is designed for anyone looking to enhance their understanding of communication channels, campaign creation, and security requirements.

8 insightful questions
Multiple choice and checkbox formats
Instant feedback on your answers

8 Questions2 MinutesCreated by EngagingEmail678

What is your name?

To use Customer Communications entirely do you need any Security Tokens?

Yes

Which Channels are used for sending Emails to members?

Mandril

Message Bird

MailChimp

Which do you need before creating a New Campaign?

A Sandwich

Report

An inactive Campaign

Template

Correct Security Tokens

Which user do you need to know the User Groups of?

Super User

Legend User

Legendapiuser

Authorised User

Which field must be in one of the datasets to be used by Customer Communications?

First Name

Contact Number

Contact Reference

Join Date

Marketing Preferences

How do I add more Field Mapping?

Back Office > Configuration > Customer Communications > Contact Field Mapping

Back Office > Customer Communications > Select a Campaign > Field Mapping > Add Field Mapping

To do a Message Bird test run what do I need to eneter?

Mobile Number

Home Address

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