LP Quiz 1

A vibrant retail store environment with a focus on loss prevention strategies, featuring employees engaging in training and customers shopping safely.

LP Loss Prevention Quiz

Test your knowledge with our LP Loss Prevention Quiz, designed to enhance your understanding of loss prevention protocols. This quiz covers key concepts and best practices vital for maintaining store security and preventing loss.

Key Features:

Multiple choice and checkbox questions
Focus on real-world scenarios
Immediate feedback on answers

15 Questions4 MinutesCreated by GuardingShop29

Which of the following is NOT a good example of a recovery statement?

"Just so you know, we have a great Tee to go with that My Chem hat.”

�Did you know we have matching hats to go along with that Bracelet?”

"I know you have earrings in your pocket, please give them to me."

"Did you find at least 3 buttons for the sale? I can hold them at the register for you so you can keep looking for more!"

What is the first thing to do when you see a customer conceal merchandise?

Get a higher ranking manager

Call DM/LP Manager

Contact mall security

Don't take your eyes off of them

Who's job is it to prevent loss in store?

Store Manager

Assistant Manager/Keyholder

Sales Associate

All of the above

What do we do with damaged product once it is bagged and processed in the POS?

Throw them out with today's trash

Take home what you like

Store it away for the next DM visit

Wait for the Store Manager to check it and throw it out

Which of the following are part of a proper trash removal process? (Check all that apply)

A manager and if possible, a witness, visually inspect trash

Bring trash through sensormatic to check for sensored merchandise

Throw out any damaged product from that day

Physically inspect trash if there appears to be a sensor or product in the bag

Which of the following are part of the LP Audit? (Check all that apply)

Is the store properly following ADA guidelines?

Is the fitting room door secured?

Is there a fire extinguisher in the cashwrap and the backroom?

Is there a bloodborne pathogen kit and first aid kit in the bathroom?

Are bank deposits being done daily?

Is the Business Abuse Hotline poster up and visible?

While conducting a bag check, you see a bottle of hair dye in an associates purse. What do you do next?

Ask for a receipt

Take the hair dye and put it away with the rest of the hair dye

Let them leave, then contact your DM/LP manager

Terminate them on the spot

If you catch a customer stealing, you should bring them into the backroom to handle the situation

True

False

In the event of a violent incident in the mall, what should be the first thing you do?

Lock the doors

Call mall security

Tell all the customers to leave the store

Go to the backroom with the other employees

All shortages/overages over what amount need to be reported to DM/LP Manager/Sales Auditor?

$25

$10

$20

LP Quiz 1

LP Loss Prevention Quiz

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