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Weekly KB quiz 5-22-16 (Responses only accepted until 6-5-16)

Weekly KB Quiz on Epic and Emergency Notifications

Test your knowledge on the essential features of Epic and understand key emergency notification protocols! This quiz is designed to ensure that you have a solid grasp of the processes in place for patient information management and crisis communication.

Participate in this engaging quiz to:

Review important operational procedures
Improve your familiarity with Epic
Enhance your response to emergency situations

5 Questions1 MinutesCreated by EngagingHelper247

What two options does a customer have when they are in Epic and trying to find a discharged patient from patient lists?

24 H Recently Discharged and 4 Day Recently Discharged.

24 H Recently Discharged and 48 H Recently Discharged.

36 H Recently Discharged and 5 Day Recently Discharged.

48 H Recently Discharged and 7 Day Recently Discharged.

Emergency notifications are used to sent for what reason?

To send Incident and Crisis information to KM and other vested individuals.

To send Incident and Crisis information to all community employees that are signed up.

To send information about closures, drills and other safety hazards to all of KM.

To send information about closures, drills and other safety hazards to all community employees that are signed up.

Critical notficaitons are sent for what reason?

To send Incident and Crisis information to KM and other vested individuals.

To send Incident and Crisis information to all community employees that are signed up.

To send information about closures, drills and other safety hazards to all of KM.

To send information about closures, drills and other safety hazards to all community employees that are signed up.

What should you do if a customer calls in and they need access to a departmental email inbox that they have never had access to?

Gather mailbox name, check to see if they need "Send As" access then send incident to CHI-SERVER.

Have customer fill out DP39.

Have customer's manager call the request in.

Gather mailbox name, check to see if they need "Send As" access then send incident to CHI-SECURITY.

What address should the customer be using when they are trying to connect to the VPN and they are required to use DUO Security?

Chnsslvpn.ecommunity.com/duo

Chnsslvpn.ecommunity.com/duosecurity

Chnsslvpn.ecommunity.com

Duo.chnsslvpn.ecommunity.com

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