Mobility Assistance Program Staff Training-Session 2 Quiz

An engaging and professional image depicting mobility assistance staff helping guests with mobility challenges at a stadium, featuring wheelchairs and golf carts in a welcoming environment.

Mobility Assistance Program Staff Training Quiz

Welcome to the Mobility Assistance Program Staff Training Quiz! This quiz is designed to assess your knowledge and understanding of the key concepts related to mobility assistance duties, protocols, and etiquette. Whether you're a new staff member or looking to refresh your knowledge, this quiz is a valuable tool.

Test your understanding of mobility assistance roles
Learn important health and safety protocols
Review guest interaction and etiquette practices

10 Questions2 MinutesCreated by HelpingHand255

Which duties are performed by Mobility Assistance staff? Mark all that apply.

Provide wheelchair escorts and assistance for guests from Point A to Point B.

Rent wheelchairs and Equipment to guests.

Provide golf cart assistance for guests from Point A to Point B.

Assist everyone that asks.

When I arrive for work, I will do the following: Mark all that apply.

Walk into the stadium and find the best seat for viewing the game.

Health and Safety check at Lot 14 tent before check in.

Check out equipment and receive uniform items.

Connect with coordinator then deploy to post.

Which apps do all staff need to download prior to arrival on Sunday? Mark all that apply.

Springshot

Policy Path

TikTok

Snapchat

Which items may I bring to my shift? Mark all that apply.

Umbrella

Fully charged Phone and charger cord

Cooler with drinks and snacks

Driver's License and small wallet

How will guests request Mobility Assistance? Mark all that apply.

Call 1-800-MOBILITY

Scan QR code for Number

Flag down staff with a vest

Call Uber

Which of the following describe Ingress (Entry) into the stadium? Mark all that apply.

Services from designated pick up areas outside the perimeter to the entries.

At the entry, guests complete security checks and then transferred inside perimeter to requested location.

Escorting guests to the vehicle after the game.

Service within the perimeter such as tailgate to their seat section.

Which of the following are Mobility Etiquette Basics? Mark all that apply.

Think before you speak.

Ask before you help.

Be sensitive about physical contact.

Don't make assumptions.

Discuss the make and model of the guest wheelchair.

When should you disinfect your golf cart and/or wheelchair?

When it looks dirty.

After every three guests.

Before and After each use.

At the end of my shift.

Where will MAP Team Members stage for Egress (Exit)? Mark all that apply.

On the Field

Gates A,B,C,D on each level

By the breezeways located on each level

Perimeter exit points

Mobility Assistance Program Staff Training-Session 2 Quiz

Mobility Assistance Program Staff Training Quiz

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