Attendance Policy

Attendance Policy Quiz

Welcome to the Attendance Policy Quiz! This quiz is designed to test your knowledge about our company's attendance policies and ensure you're well-informed about the expectations regarding absences and points.
Please go through each question carefully and choose the best answer.

Learn about the consequences of NCNS.
Understand the attendance number and policies.
Test your knowledge on corrective action procedures.

15 Questions4 MinutesCreated by EngagingEmployee42

You can call your manager to call in for your absence to prevent a NCNS.

True

False

What is the attendance number?

1-855-335-1407

844-538-8700

1-800-222-2222

801-804-3004

When do points drop off?

30 Days

45 Days

90 Days

120 Days

5 consecutive NCNS is considered job abandonment and can lead to termination.

True

False

During a Black Out Period, PTO is available.

True

False

1 NCNS: Written Corrective Action Plan

True

False

4 NCNS: Termination

True

False

Clocking into work more than 1 minute after your shift begins or leaving work early. Agents must be clocked into CTI.

True

False

All corrective action plans follow:

A 30-day rolling calendar.

A 45-day rolling calendar.

A 120-day rolling calendar.

A 90-day rolling calendar.

Signing late into what system can negatively impact you adherence and create a tardy.

ADP

Citrix

CTI

Rocket Chat

You can take breaks whenever you want

True

False

1 NCNS: Written Corrective Action Plan

True

False

Leaving early will not affect your adherence or be awarded an attendance point

True

False

Which not required when calling in?

Full Name

Manager's Name

Site and Client

N Number

HR can approve or disapprove a the company's discretion.

True

False

Attendance Policy

Attendance Policy Quiz

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