WSCSU - DOMESTIC VIOLENCE HOTLINE TRAINING
Domestic Violence Hotline Training Quiz
Test your knowledge about domestic violence and the resources available to help victims. This quiz will not only provide vital information but also help improve your understanding of the definitions and categories of domestic violence, the protection orders, and the appropriate responses for those in need.
- Understand what constitutes domestic violence.
- Learn about various forms of abuse.
- Know how to help those in domestic violence situations.
1. What is domestic violence?
A. Domestic violence is any type of abuse a person inflicts on another (the applicant) who is in a domestic relationship with the respondent.
B. Domestic violence is any type of abuse a person inflicts on their neighbour.
C. Domestic violence is any type of abuse a person inflicts on anyone they interact with.
D. All of the above.
2. Some of the various categories of domestic violence are?
A. Physical
B. Sexual
C. Emotional
D. Verbal
E. All of the above
3. Persons can be related to the respondent by?
A. Residing next door to them, consanguinity, adoption
B. Affinity, associating with the respondent for social events, consanguinity.
C. Affinity, consanguinity, adoption.
D. None of the above
4. A domestic relationship is any relationship between the respondent and the applicant. Such as, but not limited to, residing in the same household, sharing a child in common, a spouse, former spouse or a person who resides at a residential institution.
True
False
5. Some of the persons who can contact the domestic violence hotline are:
A. The Police
B. Children’s Authority
C. The applicant
D. Parent/guardian of a child and persons 16 years and over
E. All of the above
6. A protection order is a legal document which is granted to the applicant by the Gender Base Violence Unit or the Judiciary which prevents the respondent from inflicting any further acts of domestic violence towards the victim.
True
False
7. The skills required by a domestic violence representative are?
A. A noisy background is okay, the applicant would understand
B. Confidentiality
C. As a good DV representative you should tell the applicant to speak as quickly as possible to ensure they are off the call in 15 minutes.
D. Active listening skills
E. B and D
8. Good listening skills entails building trust with the client, refraining from disturbing the applicant while he/she is speaking, listening to what the client is not saying (change of tone) and asking questions for clarification.
True
False
9. It is pivotal to explain the protection order application process to the applicant.
True
False
10. Persons can apply for a protection order by?
A. Contacting the domestic violence hotline at 866-DVCT (3828)
B. Forwarding an email to the domestic violence hotline requesting the DV application be forwarded to them, or request to be contacted by a representative to further assist.
C. Whattsapp the domestic violence hotline all their details.
D. A and B only
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