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Master Freshmarketer and Freshdesk

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Master Freshmarketer and Freshdesk

Test your knowledge about Freshmarketer and Freshdesk with our comprehensive quiz! Understand the ins and outs of session tracking, email outreach, and automation features. Perfect for marketing professionals looking to sharpen their skills.

12 engaging questions
Multiple choice and text-based responses
Find out how well you know Freshmarketer!

12 Questions3 MinutesCreated by EngagingMarketer42

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You would be able to filter the sessions in Freshmarketer with which of the following filters?

Location

Error Tracking

Pages Visited

Browser

Let's say I have a paid plan in Freshdesk and do I need a paid plan in Freshmarketer to integrate Session Replay?

Yes

You can link upto how many tickets to a tracker?

100

200

300

Can we executed scenario automations in service tasks?

Yes

Session replay is available from which of the below plans?

Blossom

Estate

Forest

Garden

The session recording would last upto 60 minutes.

True

False

Can we enable FSM for Sandbox? If yes how can it be disabled?

No, it cannot be enabled

Yes, we can enable but cannot be disabled

Yes, it can be enabled but has to be disabled from the backend

How many email ID's can we add for a contact in the CSV file that we upload while sending an outreach?

10 secondary emails apart from primary email

9 secondary emails apart from primary email

5 secondary emails apart from primary email

What is the technology that is used behind Freddy thank you detector?

MLM (Masked Language Model)

BERT (Bidirectional Encoder Representations from Transformers)

NSP (Next Sentence Prediction)

Can we add Bcc in Email Outreach?

Yes

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