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D048 Unit 4 Quiz

Generate an image of a diverse group of healthcare professionals collaborating in a modern clinic setting, emphasizing teamwork, communication, and patient care.

Care Coordination Mastery Quiz

Test your knowledge and understanding of care coordination and health service delivery in this comprehensive quiz. Designed for health professionals, this quiz covers essential concepts including cultural competency, organizational structure, and interdisciplinary collaboration.

Upon completing the quiz, you will:

Enhance your awareness of key practices in healthcare.
Evaluate your understanding of service coordination.
Gain insights into your cultural competence and its impact on care.

20 Questions5 MinutesCreated by EngagingCare287

How can care coordination benefits be measured?

Improved control

Improved resources

Improved outcomes.

What do health service coordinators (HSC) focus on to facilitate high-quality coordinated care?

Organizational culture

Client wellness needs.

Team dynamics.

Health service coordinators (HSC) must develop strong _______________ with a variety of healthcare professionals in order to effectively support clients to navigate the system.

Guidelines

Referrals

Relationchip

What is a quick communication tool where a health service coordinator (HSC) can collaborate with other health professionals face-to-face to share care decisions and plans for a client?

Care Conference

Huddle

Team Meeting

What is the alignment of organization structure (including roles and processes) with mission and goals called?

Organizational design.

Organizational culture

Organizational administration

What type of organizations are characterized by decentralized and participative decision making, loosely defined roles, and frequent adaptation that brings in new skills and modified roles?

Organic

Corporate

Mechanistic

The Pathways Community HUB approach is to?

Diagnose, treat, assist

Measure, diagnose, treat

Find, treat, measure

How does a service coordinator contribute to the mission and values of an organization?

Serve as a liaison between providers and patients.

Provide medical treatment to patients.

Function as an administrator with no patient interaction

Which interdisciplinary team member should the care coordinator assigned to a patient who has questions about the doses of medications?

Nurse

Physician

Pharmacist

What is a way to engage in active education surrounding cultural competency?

Attending family reunions regularly

Attending religious services from a different faith than one’s own

Only attending religious services of one’s own faith

Developing some abstract awareness of cultural characteristics such as history, values, beliefs, and behaviors of other cultures, is an example of?

Cultural Awareness

Cultural Sensitivity

Cultural Knowledge

Being open to learning first-hand about common values, beliefs, rituals, religions, taboos and social practices of other cultures is an example of?

Cultural awareness

Cultural sensitivity

Cultural competency

The health professional gains factual knowledge and applies to learn the process of performing a skill, is an example of?

Declarative Knowledge

Procedural Knowledge

Competence

The health professional applies knowledge to practice the actual skill is an example of?

Competence

Procedural knowledge

Performance

The health professional applies some experiential learning to demonstrate the skill properly is a example of?

Performance

Competence

Declarative knowledge

Which continuing professional development course from the readings is web-based and best taken as a group?

The Roots of Health Inequity.

National CLAS Standards, Health Literacy, and Communication.

Exploring Cross-Cultural Communication.

What is described as understanding the difference between self and people from other countries and backgrounds?

Cultural Sensitivity

Cultural awareness

Cultural Competence

What will prevent a care coordinator from being sensitive to the needs of a patient from an unfamiliar culture?

Cultural Awareness

Respect

Bias

What resource can be used to help clarify areas of potential misunderstanding regarding cultural awareness?

Personal Ethics

Assessment Tools

Friends from the same culture

The health professional applies repeated experiential learning to demonstrate the skill routinely and independently?

Performance

Competence

Procedural Knowledge

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