ABN AMRO Lean elements
ABN AMRO Lean Elements Quiz
Welcome to the ABN AMRO Lean Elements Quiz! This interactive quiz is designed for individuals involved in Financial Administration, Staffing, and Resource management (FASR) within ABN AMRO. It will help you evaluate the effectiveness of current practices and gather insights on how to enhance hard and soft skills, capacity planning, and the use of Standard Operating Procedures (SOPs).
- Assess your knowledge of FASR processes
- Provide valuable feedback for team improvement
- Identify training and resource needs
Do you think this sheet is suitable within FASR?
Yes
No
What should be adjusted in this sheet?
Format
Soft skills
Hard skills
Hard&soft skills
Who should identify your hard and soft skills?
The manager
The person itself
Colleagues
In discussion with the manager
Do you think this sheet is suitable for FASR?
Yes
No
What should be adjusted in this sheet?
The hours people work
The hours per deliverble
Only free hours
When should the capacity planning be discussed?
Day start
Week start
1-on-1 coaching
Do you think we need SOPs in the department?
Yes
No
Which deliverables need a SOP?
All deliverables
Only BAU
Not all deliverables
Who should make these SOPS
Deliverables owner
Back ups
The manager
Do you think 1-on-1 coaching is useful?
Yes
No
What should be discussed in the 1-on-1 coaching?
Feedback
Workload
Discuss the week
All of the above
When should the 1-on-1 coaching take place?
Daily
Weekly
Semi-weekly
Once a month
How long should the sessions be?
1 hour
30 minutes
15 minutes
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