Review
Pearson Platform Knowledge Quiz
Test your knowledge on Pearson platforms and resources with this engaging quiz! Designed for users involved in academic support, this quiz will help reinforce your understanding of various tools and systems at your disposal.
Topics covered include:
- Platform fun
ctionalities - Account management
- Access codes
- Course IDs
This is where we document cases.
24/7 Pearson Support
SMS CS Tool
OneCRM
XL Admin
This platform is for Sciences.
Pegasus
MathXL
Mastering
3PL
This is where we look up customer's account and SSO it.
OneCRM
SMS CS Tool
Case Notes
SMS Admin
This platform focuses on Languages, MyITLab and Nursing.
XL
MyMathLab
Pegasus
Mastering
This is for Math related courses.
XL
MyMathLab
MathXL
Mathematics
These are used to generate access codes if needed and valid.
OneCRM
SMS CS Tool
SMS Admin
Mastering Standalone
This is where we generate access codes for standalone courses.
SMS Admin
Pearsonmylabandmastering.com
OneCRM
POP
We can generate access codes for Mastering Standalone at SMS CS Tool.
False
Maybe
True
I don't know.
Used to check the verification process.
SMS CS Tool
OneCRM
Account Security Policy
Access Code Guidelines
All are valid stores except?
Campus Bookstore
Amazon UK
Barnes and Nobles within campus
Amazon US
MyPearsonStore.com
Barnes & Nobles Onlines
Choose the things needed in creating a Pearson account.
Active email addess
Credit card/Access Code
Book from MyPearsonStore.com
Course ID
Where can students get the Course ID?
Classmate
Educator/ Instructor
OneCRM
24/7 Pearson Support
This is the system generated number that is created once customer gets to the pre-call form.
Course ID
Access Code
Case Number
Case notes
This is offered in MMND if ever student can't buy an access code.
Trial access
14-day trial access
24- hour access
Temporary 30-day extension
Are we allowed to extend the free trial for Mastering Standalone?
Yes
No
There's none
We can at SMS CS Tool
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