At a glance
- Online since 2003. SuperSurvey has been helping people collect feedback online for more than two decades.
- Australian company. SuperSurvey is based in Australia and focused on practical survey software.
- Built for real-world survey work. The platform is designed to make it easier to create surveys, collect responses, and review results without unnecessary complexity.
- Focused on clarity. We care about well-written questions, sensible survey structure, respondent experience, and reporting that helps people make decisions.
- Key service information is easy to find. You can review our Security & Privacy, Terms of Service, and Contact pages for more detail.
Our story
SuperSurvey has been online since 2003. It was created to help people collect feedback online in a simple, reliable way.
As the platform has grown, that purpose has stayed the same: make survey creation straightforward, make response collection dependable, and make results easier to understand.
Today, we continue to focus on the basics that matter most: clear questions, a smooth respondent experience, and day-to-day reliability for teams that use surveys as part of real work.
What we build
SuperSurvey helps individuals, teams, and organisations create and publish surveys without unnecessary complexity. You can start from scratch or begin with one of our survey templates and tailor it to your audience.
Fast survey creation
Build a survey, publish it, and start collecting responses without a heavy setup process.
Clear question design
Better questions lead to better data. We aim to support surveys that are easier to answer and easier to analyse.
Useful results
Review responses in a way that helps you understand what people are saying and what to do next.
Browse our template library or create a survey directly in the survey maker.
Our approach to survey design
Good survey work depends on more than getting a form online. It starts with a clear objective, uses wording people can understand, and keeps the survey focused enough to finish.
Start with the purpose
Before writing questions, define what you need to learn and what decision the survey is meant to support.
Write clear, single-purpose questions
Use plain language, cover one idea per question, and choose response options that are easy to understand. Our multiple choice question guide is one example of the kind of practical guidance that supports better survey writing.
Keep the survey easy to complete
Organise questions in a sensible order, avoid unnecessary length, and make the experience work well across devices, including mobile.
Review results in context
Good reporting helps teams spot patterns, compare responses, and turn feedback into action.
How we work
Our working style is practical. We pay attention to how customers use the platform, improve the service over time, and aim to keep the product clear, reliable, and easy to work with.
Straightforward product language
We prefer clear communication, realistic expectations, and a product experience that is easy to understand.
Continuous improvement
Customer use helps shape the product, templates, and guidance we continue to refine.
Reliable day-to-day use
We want SuperSurvey to feel dependable for the teams that rely on surveys for customer feedback, research, operations, and internal decision-making.
Trust, privacy, and accountability
People evaluating a survey platform should be able to find clear information about the service. The pages below provide more detail about how SuperSurvey handles important product and account information:
- Security & Privacy — an overview of privacy, account security, and data handling
- Terms of Service — information about subscriptions, billing, cancellation, and service access
- Contact — how to reach us with product, support, or account questions
Contact and location
We are an Australian company and our mailing address is:
Mailing address
Suite 1, Ground Floor,
Enterprise 1,
Innovation Campus UOW Squires Way,
North Wollongong NSW 2500
For support, account help, or general questions, visit our Contact page.