Free Survey Templates and Questions to Copy

Which Survey Template Do You Need?

Start from what you want to find out, not from the department you sit in. Each row names one category and one template to open first.

What you want to find out	Category	Start with this template	Length
Why people are leaving	Employee	Employee Retention Survey	11 q, 3 min
Whether one manager is working	Employee	Manager Effectiveness Survey	17 q, 4 min
Whether new starters were set up properly	Employee	New Hire Orientation Survey	10 q, 6 min
Whether stated values match daily behavior	Employee	Organizational Culture Survey	16 q, 4 min
Whether customers will buy from you again	Satisfaction	Brand Loyalty Survey	16 q, 4 min
Where service quality breaks down	Satisfaction	Service Quality (SERVQUAL) Survey	10 q, 5 min
What people will actually pay	Marketing	Willingness to Pay Survey	4 q, 2 min
Whether there is demand before you build	Marketing	Market Research Survey	19 q, 8 min
Which skills to train next	Training	Training Needs Assessment Survey	14 q, 4 to 5 min
Whether a course changed anything	Training	Post Training Survey	14 q, 4 min
Whether software is ready to launch	Technology	User Acceptance Testing Survey	16 q, 6 min
Whether staff can spot a phishing email	Technology	Phishing Awareness Survey	9 q, 5 min
Where time is lost in a process	Business	Operational Efficiency Survey	15 q, 7 min
Whether policy is understood, not just published	Business	Compliance Survey	15 q, 5 min

Two of these look similar but answer different questions. A brand loyalty survey tells you whether the relationship is healthy. A call center survey tells you whether one conversation went well. Running the wrong one is the most common mistake here.

Employee and Staff Survey Templates

How people experience the job: their manager, the culture, onboarding, morale, and why they leave. 42 templates in this group, and the six below are the ones people open most. The rest of the employee and staff surveys sit one level down.

Change Readiness Assessment

When a change already has a name and a date, and you want the read before you launch it. 23 questions, 5 min

eNPS Survey

When someone has asked you for the number, and it has to be computed and caveated correctly. 8 questions, 2 min

Skills Assessment Survey

When you need to know what one person can do now, against the level their role needs. 17 questions, 5 min

Employee Benefits Survey

When a renewal or a budget line needs to know which benefits staff would protect and which they would cut first. 14 questions, 5 min

Candidate Experience Survey

When someone has left your hiring process, whether you turned them down, they withdrew, or you hired them. 12 questions, 3 min

Job Satisfaction Survey

When the question is about the job someone holds, not the employer they work for. 14 questions, 3 min

Exit Interview Survey

When someone has resigned: the one answer you get from them, read across a quarter rather than on its own. 14 questions, 4 min

Employee Feedback Survey

When nobody has told you which survey to run, and you need a straight answer on anonymity. 14 questions, 4 min

Employee Pulse Survey

The short check between annual surveys: five to ten questions, weekly to monthly, read as a trend. 9 questions · 3 to 4 min · Anonymous

Employee Satisfaction Survey

Whether people are content with the job they have: pay, manager, hours, place. Not the same as engagement. 20 questions · 4 min · Anonymous

Employee Engagement Survey

The annual read: a five-item engagement index, six drivers, eNPS and two open answers, with scoring. 20 questions · 6 min · Anonymous

Employee Experience Survey

Assess employees' overall experience, satisfaction, and key workplace drivers 8 questions · 5 min · Anonymous

Manager Effectiveness Survey

Assess how effectively managers communicate, coach, and support employees. 9 questions · 7 min · Anonymous

Employee Morale Survey

Gauge employee morale and key drivers like motivation, recognition, and leadership comms. 9 questions · 6 min · Anonymous

Organizational Culture Survey

Measure employees' perceptions of organizational culture and values in practice. 16 questions · 4 min · Anonymous

Employee Retention Survey

How many people across a team are still deciding, asked with no name attached and read as counts 11 questions · 3 min · Anonymous

New Hire Orientation Survey

Measure new hires' satisfaction and feedback on the orientation program. 10 questions · 6 min · Confidential

Customer Satisfaction Survey Templates

Feedback from the people who bought or were served. Some measure one interaction, some measure the whole relationship. 28 templates in this group, including sector versions for hospitality, healthcare, retail, and field service. Schools and childcare centres have their own: the parent satisfaction survey is written for the families on a roll rather than for customers, and it says which of them never reply. Browse the rest of the customer and service quality surveys.

Post-Purchase Survey

After one order: three short sends at the checkout, on delivery and two weeks later, with no single score. 14 questions, 4 min

Voice of the Customer Survey

The quarterly relationship read, when you want how the whole relationship is aging rather than one comparable score. 13 questions, 4 min

Patient Satisfaction Survey

One outpatient visit rated by the patient: a clinic, dental or telehealth appointment, not an inpatient stay. 15 questions, 3 min

NPS Survey

When you want one comparable advocacy number and the reason behind it. 7 questions · 2 min · Anonymous

Customer Satisfaction Survey

The general satisfaction read: one score, its drivers, and a worked scoring example. 12 questions · 3 min · Anonymous

Customer Feedback Survey

Measure customer satisfaction and identify areas to improve. 9 questions · 5 min · Identified

Brand Loyalty Survey

Measure customer loyalty, preference, switching risk, and satisfaction with a brand. 9 questions · 5 min · Anonymous

Service Quality (SERVQUAL) Survey

Assess perceived service quality across SERVQUAL dimensions 10 questions · 5 min · Anonymous

Guest Satisfaction Survey

After one hosted visit: a hotel stay, a table, a treatment, a rental or an event. 12 questions, 3 min

Customer Service Survey

After one help request: was it fixed, how hard was it, and who to call back. 10 questions · 2 min · Anonymous

Marketing and Market Research Survey Templates

Questions aimed at a decision you have not made yet: what to charge, what to build, and who to sell it to. 17 templates in this group. The five below cover pricing and demand. The full set of pricing and market research surveys adds segmentation and concept testing.

Brand Perception Survey

When you need to know how you are judged against the alternatives your buyers already consider. 17 questions, 4 min

Brand Awareness Survey

When you need to know whether people who are not your customers can name you at all. 13 questions, 4 min

Willingness to Pay Survey

Estimate customer price thresholds and preferred pricing model. 10 questions · 7 min · Anonymous

Price Evaluation Survey

Decide whether to raise, hold, or adjust a price you already charge. 9 questions · 5 min · Anonymous

Market Research Survey

Validate product-market fit and key demand/purchase drivers. 10 questions · 7 min · Anonymous

Focus Group Survey

Screen and recruit the right participants, cut no-shows, then collect comparable feedback after the session. 9 questions · 5 min · Identified

Training Survey Templates and Questions

Three different moments: before the course to find the gap, straight after to rate it, and later to see if anything changed. 10 templates in this group. Pick by moment, not by topic. The other course and workshop feedback surveys cover safety, onboarding, and platform feedback.

Post-Training Feedback Survey

Assess training quality, relevance, and readiness to apply learning 7 questions · 4 min · Anonymous

Training Needs Assessment Survey

Before anything is booked, to decide which topics to fund and whether training is the fix at all. 14 questions, 4 to 5 min

Instructor-Led Training Survey

Measure satisfaction and effectiveness of an instructor-led training session. 9 questions · 6 min · Anonymous

Workshop Feedback Survey

Capture what participants will do differently, and what to change next run. 10 questions · 6 min · Anonymous

LMS Survey

Measure LMS satisfaction, usability, content quality, issues, and support. 8 questions · 5 min · Anonymous

Technology and IT Survey Templates

Feedback on software people are asked to use, at the point where you can still change it. 12 templates in this group, split between pre-launch testing and post-launch experience. See the remaining software and IT feedback surveys for security and developer topics.

IT Support Survey

When you want the whole workforce to rate IT once a year, including the people who never raised a ticket. 12 questions, 3 min

App Feedback Survey

When the feedback is about the app itself: device, crashes, and what to build next. 12 questions · 3 min · Anonymous

User Acceptance Testing Survey

Confirm product meets acceptance criteria and readiness for release 8 questions · 6 min · Identified

Software Evaluation Survey

Evaluate how well software meets user needs (usability, setup, performance). 10 questions · 7 min · Anonymous

User Experience Survey

When you want a standardised score for one interface, from people who have just used it. 15 questions, 4 min

Dashboard UX Survey

Assess dashboard usability, findability, and overall user satisfaction. 8 questions · 5 min · Anonymous

Phishing Awareness Survey

Measure employee phishing awareness and reporting behavior 9 questions · 5 min · Anonymous

Business Operations Survey Templates

Internal surveys about how work actually runs: where it stalls, who is waiting, and whether the rules are followed. This is the smallest group at 6 templates, so all of them are here. They also live together on the operations and compliance surveys page.

Event Feedback Survey

After a conference, a webinar or a one-day event, when the rating has to be asked in the room and the detail the same day. 12 questions, 3 min

Operational Efficiency Survey

Assess operational efficiency, identify bottlenecks, and prioritize improvements. 10 questions · 7 min · Anonymous

Compliance Survey

Measure employees' compliance awareness, training relevance, and reporting comfort 10 questions · 5 min · Confidential

Internal Control Survey

Assess effectiveness of the organization's internal control environment 10 questions · 7 min · Confidential

Logistics Survey

Measure logistics operations performance and identify tracking/process pain points. 10 questions · 7 min · Identified

Crisis Management Survey

Assess organizational readiness and communication for crisis response 8 questions · 4 min · Anonymous

Survey Questions You Can Copy From Any Template

No other template directory prints its questions on the hub page. These are real items, lifted from six templates across six categories. Copy them as they are or use them as a starting shape.

Abstract fanned grid of survey template cards organised into groups — Every template is a real survey you can open and read before you send it.

Manager effectiveness questions

My manager sets clear expectations for what success looks like.
My 1:1s with my manager are useful.
My manager helps remove barriers that slow my work down.
I can raise concerns or mistakes without fear of negative consequences.
What should my manager start doing to help you succeed?

Five of the seventeen items in the Manager Effectiveness Survey. Anonymous, about 4 minutes.

Customer feedback questions

Overall, how satisfied were you with the support you received today?
How easy was it to complete your purchase today?
Was your issue resolved?
The product is worth the price I pay.
What is the one thing we should change to improve your experience?

Five of the twelve items in the Customer Feedback Survey. Identified, about 4 minutes.

Market research questions

Thinking about the last time you looked for a solution like [category], what happened that prompted it?
What did you try first, before you looked seriously at any product?
What were you trying to accomplish in that situation?
What felt most frustrating, risky, or time consuming about the situation?
What price or pricing model would have felt like an easy yes?

Five of the nine items in the Jobs to Be Done Survey. Identified, about 5 minutes.

Training feedback questions

The training content was relevant to my role.
The pace of the training was appropriate.
I feel confident applying what I learned in my day to day work.
I plan to use what I learned within the next 2 weeks.
What might prevent you from using what you learned?

Five of the fourteen items in the Post-Training Feedback Survey. Anonymous, about 4 minutes.

Software and rollout questions

Were you able to complete the workflow end to end?
What blocked you from completing the workflow?
The system responded fast enough for me to complete my work without waiting.
The interface is consistent from screen to screen: labels, buttons, terminology.
Overall, should we proceed with launch?

Five of the sixteen items in the User Acceptance Testing Survey. Identified, about 6 minutes.

Operations and process questions

The steps for my work are clear: inputs, steps, and what counts as done.
When priorities conflict, I know what to do first.
I often have to redo work because requirements or inputs were unclear.
Handoffs between teams are clear about who owns the next step and when.
If you could remove one step, approval, or handoff, what would you remove and why?

Five of the fifteen items in the Operational Efficiency Survey. Anonymous, about 7 minutes.

Watch the bracketed placeholders. A question like "How satisfied were you with [Company]?" reads as a leading question if you leave a compliment in the brackets. Swap in a plain name and nothing else.

How Long a Survey Can Be Before People Stop Answering

Every figure below comes from a source in the reference list. Nothing here is our own estimate.

Questions per survey. The median of the 129 templates in this library, measured Aug 2026, against the length distribution SurveyMonkey reported across more than 26,000 of its own surveys. [2]

Survey length	What the data shows	Source
10 questions	Average completion rate of 89 percent	[2]
40 questions	Average completion rate of 79 percent	[2]
Over 7 to 8 minutes	Abandon rates rise; completion drops 5 to 20 percent	[1]
First question	Respondents spend about 75 seconds on it	[1]
Questions 26 to 30	Down to about 19 seconds per question	[1]
Up to 15 questions	Where drop-off climbs fastest per added question	[3]

That last pair is the useful one. People give the first question about 75 seconds and the thirtieth about 19. Answers near the end are quicker, and quicker answers carry less thought. The most opened template in this library, the user acceptance testing survey template, runs 8 questions in about 6 minutes, which sits inside the range where people still finish.

Survey Template FAQ

Are these survey templates really free?

Yes. All 129 open in full with no account and no payment. You can read every question, run the survey, and collect responses on the free plan. Nothing on this page is a preview of paid content.

Do I need an account to use a survey template?

No. Open any template and it loads as a live survey you can edit and send. An account only becomes useful later, when you want to come back to the same results from another device.

Can I copy the questions without using SuperSurvey?

Yes. Every question is printed as plain text on its template page, and a sample from six categories sits in the question bank above. Select the text and paste it wherever you like. There is no email wall and no download form.

How many questions should a survey have?

Fewer than most people expect. The median survey on SurveyMonkey runs 12 questions, and 75 percent of surveys have 21 or fewer.[2] Every template here sits between 7 and 10 questions.

How long should a survey take to complete?

Aim to finish inside 7 to 8 minutes. Past that point SurveyMonkey saw abandon rates climb, with completion rates dropping between 5 and 20 percent.[1] The templates here take 4 to 8 minutes.

What is the difference between a survey template and a questionnaire?

A questionnaire is just the list of questions. A template is that list plus the answer scales, the question order, and the logic that skips people past parts that do not apply to them. The templates here include all of it.

Should a survey be anonymous?

It depends who is answering. Staff surveys about managers or pay need to be anonymous or people soften their answers. Customer surveys about a specific order usually need to be identified, or you cannot follow up. Each card here says which mode the template assumes.

How many responses do I need before the results mean anything?

There is no single number, but the shape of the data matters more than the count. Watch for one group answering very differently from the rest. If a team of eight is the unit you care about, six replies from that team tells you more than 200 replies spread across the company.

Can I edit the questions in a template?

Yes. Nothing is locked. Change the wording, delete questions you do not need, and add your own. Most templates read better once you swap the bracketed placeholders for your own product or team name.

Which template should I pick if I am not sure?

Start from the decision rather than the topic. The chooser table lists what you might want to find out, and names one template for each. If two look close, pick the shorter one and run it sooner.

Can I use these templates for academic research?

You can, but check with your ethics board first. These are written for practitioners, not validated for publication. If you need a scale with published reliability figures, use the original instrument and cite it properly.

Why are there no Gallup Q12 or Maslach Burnout Inventory questions here?

Because we are not licensed to reprint them. The Gallup Q12 is copyrighted and cannot be reproduced outside a participating client engagement.[4] The Maslach Burnout Inventory is licensed per respondent through its publisher.[5] The Utrecht Work Engagement Scale is free for academic use only.[6] Our items are written in house instead.

Methods and Sources

Michael Hodge Research & Methodology

129 templates in 6 categories Updated: Aug 21, 2026

How these templates are built

Every template is written in house, then checked against the length evidence above. The question count and completion time printed on each card are read from that template page, not estimated. Category counts on this page are counted from the live library on 21 Aug 2026 and are 29 employee, 21 satisfaction, 12 marketing, 10 training, 9 technology, and 6 business.

Why you will not find the famous question sets here

Gallup Q12 items are copyrighted and cannot be reproduced outside a participating company without permission. The Maslach Burnout Inventory is licensed per respondent through its publisher. The Utrecht Work Engagement Scale is free for academic use only. We write our own items instead, which is why you will not find those famous statements anywhere in this library.

Limits

The length and completion figures come from SurveyMonkey platform data, published without a date and without a linked raw dataset. They describe surveys sent through one product, so treat them as a strong signal rather than a general law. Our own templates have not been tested for construct validity, and none of them is a substitute for a validated scale.

Disclosure

SuperSurvey is our survey builder. Every template opens as a live survey with no account, and nothing on this page is gated.

References

Chudoba, B. How long should a survey be? Research-backed best practices. SurveyMonkey. surveymonkey.com (analysis of roughly 100,000 surveys of 1 to 30 questions; no publication date given).
Wronski, L. Half of SurveyMonkey surveys are short. Why yours should be too. SurveyMonkey. surveymonkey.com (more than 26,000 surveys).
SurveyMonkey. Survey questions and completion rates. surveymonkey.com (2,000 random surveys at each length from 1 to 50 questions).
Gallup. Q12 Employee Engagement Survey. gallup.com
Mind Garden. Maslach Burnout Inventory (MBI). mindgarden.com
Schaufeli, W. Utrecht Work Engagement Scale, tests and questionnaires. wilmarschaufeli.nl

Browse Survey Templates by Category

Each category page lists every template in that group, with the same question counts and completion times.

Employee Survey Templates Customer Satisfaction Survey Templates Marketing Survey Templates Training Survey Templates Technology Survey Templates Business Survey Templates

Nothing here needs an account, and nothing is a trial. Back to top.