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ADKAR Assessment Survey Questions

Get feedback in minutes with our free ADKAR assessment survey template

The ADKAR Assessment survey is a powerful change management instrument designed for project sponsors, HR professionals, and team leaders seeking to gauge awareness, desire, and knowledge among stakeholders. Whether you're a corporate trainer guiding employee transitions or a consultant assessing organizational readiness, this customizable, free-to-use template streamlines feedback collection and data analysis to refine strategies and foster engagement. Easily shareable and adaptable, it complements related resources like the ADKAR Awareness Survey and ADKAR Survey for full lifecycle insights. Get started now to capture vital insights and drive successful change with confidence.

I understand why this change is necessary.
1
2
3
4
5
Strongly disagreeStrongly agree
I am motivated to support and engage with this change initiative.
1
2
3
4
5
Strongly disagreeStrongly agree
I know what is expected of me to implement the change successfully.
1
2
3
4
5
Strongly disagreeStrongly agree
I have the skills and resources needed to carry out the required tasks.
1
2
3
4
5
Strongly disagreeStrongly agree
The organization provides adequate support to sustain the change over time.
1
2
3
4
5
Strongly disagreeStrongly agree
What are your primary concerns regarding the change?
Lack of clear communication
Insufficient training
Workload or time constraints
Uncertain benefits
Other
What additional resources or support would help you adopt the change effectively?
Which department are you part of?
Human Resources
Finance
Operations
Sales/Marketing
IT
Other
How long have you worked at the organization?
Less than 1 year
1-3 years
4-6 years
7-10 years
More than 10 years
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Transform Change with Your Must-Have ADKAR Assessment Survey - Fun, Fast, and Fierce!

Who says surveys have to be snooze-fests? A zingy ADKAR Assessment Survey is your secret sauce to turbocharge change management. From sparking Awareness to locking in Reinforcement, this dynamic tool pinpoints exactly where your team shines - and where they need a high-five (or a little coaching) to keep the momentum going.

Dive in with laser focus. Craft questions that pop - think "What's your proudest win in our current change journey?" or "How jazzed are you to embrace new tech tools?" Then fine-tune your insights with an ADKAR Awareness Survey to catch any blind spots, and turn to the ADKAR Survey for a pulse check on team readiness. Top minds, like Bernal Picado Argüello and Vicente González‑Prida (MDPI: Integrating Change Management with a Knowledge Management Framework), show that structured surveys are the pathways to real impact, while Turky J. Arbaein's research in healthcare (NCBI: Assessment of Readiness to Change) proves readiness surveys win strategic gold.

The best part? You'll not only flag potential speed bumps but also cheer on every breakthrough. Engaging your crew honestly drives measurable success - and the cherry on top? Instant-launch magic with our survey maker.

Illustration depicting the crafting of an effective ADKAR Assessment survey for optimal results.
Illustration highlighting potential pitfalls to avoid for successful ADKAR Assessment surveys.

Sidestep Survey Slip‑Ups: 5 Rookie Mistakes to Nix in Your ADKAR Assessment

Let's face it: clunky questions and fuzzy goals are the ultimate party poopers for your ADKAR Assessment Survey. Keep it crisp and clear - skip the jargon jungle and ask, "What's the biggest hurdle in shifting to our new platform?" or "How can leadership be your change cheerleaders?" Short, sharp, and oh-so-actionable.

Alignment is everything. Don't stray off course - leverage proven models like the Adoption Assessment Survey to keep your survey on point, and tap into an Ability Assessment Survey to cover both readiness and skill. Prosci's ADKAR literature reminds us that clarity underpins every effective change initiative (NCBI: Readiness to Change), and John P. Kotter and Dan S. Cohen's work (Harvard Business Review: The Heart of Change) reinforces that missteps in survey design lead to misaligned efforts.

Picture this: a mid-sized team once bungled feedback with double-barreled brain teasers - result? Crickets. Their comeback? Simplified wording, pilot testing with a dream squad, and tuned-up queries that sparked genuine conversations. Why reinvent the wheel? Check out our survey templates to tailor your ADKAR Assessment Survey and ride the success wave.

ADKAR Assessment Survey Questions

Awareness Assessment Questions

This category of assessment adkar survey questions focuses on establishing the level of information and understanding regarding upcoming changes. Best practices include clarifying the change context and ensuring communications are succinct.

QuestionPurpose
What is your understanding of the proposed change?Determines baseline awareness among participants.
How informed do you feel about the change objectives?Assesses perceived adequacy of information.
Can you describe the main reasons for this change?Evaluates understanding of change drivers.
What channels have been most effective in communicating the change?Identifies preferred communication methods.
How clear are the goals of the upcoming change?Measures clarity of communicated objectives.
Have you received enough information about why the change is necessary?Checks sufficiency of initial communications.
Do you understand the benefits the change is expected to bring?Gauges expectation alignment with change benefits.
How confident are you in the leadership's explanation of the change?Assesses trust in leadership communications.
What additional information would help clarify the change?Identifies gaps in current awareness.
How timely have you been updated about change developments?Measures effectiveness of update frequency.

Desire Engagement Questions

This category of assessment adkar survey questions centers on exploring the willingness to support and engage with the change. Best practice tip: Gauge emotional readiness and align incentives to boost commitment.

QuestionPurpose
How motivated are you to participate in the change process?Assesses personal motivation and readiness.
What factors would increase your desire to support this change?Identifies key drivers for engagement.
Do you feel your needs are considered in this change?Evaluates perceived inclusivity and support.
How would you rate your commitment to making this change succeed?Measures personal commitment level.
What concerns do you have about the change?Highlights potential obstacles to desire and support.
How likely are you to recommend involvement in this change to a colleague?Assesses internal advocacy and encouragement.
What personal benefits do you expect from the change?Explores perceived individual gains.
Do you believe the change aligns with your career goals?Checks alignment of change with personal objectives.
How confident are you in your ability to contribute to the change?Measures self-assuredness regarding involvement.
What could management do to enhance your enthusiasm for the change?Gathers suggestions for improving support and engagement.

Knowledge Evaluation Questions

This section of assessment adkar survey questions targets the assessment of understanding regarding the specifics of the change. Best practices include targeting both the theoretical and operational aspects to ensure comprehensive knowledge.

QuestionPurpose
What are the key components of the change strategy?Checks understanding of the plan's fundamentals.
Can you list the major steps involved in the change process?Assesses grasp of sequential change elements.
How do you think the change will impact your day-to-day work?Gathers insights on practical implications.
What training or information sessions have you attended?Verifies exposure to change-related education.
Are you aware of the resources available to support the change?Evaluates knowledge of support mechanisms.
How would you explain the change process to a newcomer?Tests ability to convey understanding to others.
What role do you play in the change implementation?Clarifies understanding of individual responsibilities.
Do you understand how success will be measured during the change?Examines clarity on evaluation metrics.
What are the expected outcomes of this change?Checks comprehension of envisioned results.
How comfortable are you with the current level of detail provided about the change?Assesses satisfaction with the provided knowledge.

Ability Implementation Questions

This category within assessment adkar survey questions examines the practical skills and capacities to execute the change. Best practice tip: Evaluate current competencies and identify areas needing further support.

QuestionPurpose
Do you feel equipped with the necessary skills for this change?Assesses perceived competence in executing change.
What additional training would help you adapt to the new processes?Identifies skill gaps and training needs.
How confident are you in your ability to apply new techniques?Measures readiness to implement changes.
Do you have access to the tools required for the change?Checks resource availability for successful implementation.
What challenges do you foresee in adapting to the change?Identifies potential barriers to ability.
How well do you understand the new procedures being introduced?Evaluates clarity on process changes.
Are you confident in your department's capability to adapt to the change?Gathers group-level ability perceptions.
What support do you need to better implement the change?Highlights areas requiring additional assistance.
How effective is the current training in preparing you for the change?Assesses satisfaction with provided training.
What improvements would you suggest for the change execution plan?Gathers actionable feedback on implementation strategies.

Reinforcement Sustainability Questions

This final category of assessment adkar survey questions focuses on maintaining and reinforcing new behaviors post-change. Best practice tip: Use these questions to monitor ongoing support and durability of change post-implementation.

QuestionPurpose
How well are the benefits of the change being maintained?Monitors long-term success of the change.
Do you feel continuous support is provided post-change?Evaluates ongoing reinforcement measures.
What methods are used to sustain change momentum?Assesses strategies for long-term engagement.
How effective is the feedback mechanism in reinforcing change?Measures responsiveness of reinforcement processes.
Are there regular opportunities to discuss post-change improvements?Checks for continuous conversation around change.
What incentives are in place to maintain new behaviors?Explores reward systems for sustaining change.
How frequently is performance monitored after implementing the change?Assesses regularity of post-change evaluations.
Do you feel the change has been fully integrated into daily routines?Gauges extent of integration of new practices.
How do you suggest improving the reinforcement process?Encourages suggestions for continuous support.
What long-term goals do you associate with the change?Identifies future sustainability objectives.

FAQ

What is an ADKAR Assessment survey and why is it important?

An ADKAR Assessment survey is a structured tool designed to measure the five critical elements of change management: awareness, desire, knowledge, ability, and reinforcement. It helps organizations understand how ready teams are to embrace change and identifies areas that need improvement. This survey is important because it delivers clear insights about each stage of the change process and lays the groundwork for targeted strategies that support successful transitions.

An additional tip is to ensure the survey is simple and direct, combining rating scales with open-ended responses for richer feedback. For example, include questions that ask respondents to explain their level of understanding and willingness to change.
This balanced approach yields actionable data that can guide effective change strategies.

What are some good examples of ADKAR Assessment survey questions?

Good examples of ADKAR Assessment survey questions include inquiries that directly relate to each ADKAR element. For instance, ask how aware employees are of upcoming changes or how confident they feel about their ability to implement new procedures. Questions might include, "How clear is the reason for this change?" or "How prepared do you feel to adopt new practices?" These questions are designed to capture both quantitative ratings and qualitative feedback.

A useful approach is to balance direct rating questions with open follow-up questions. For example, after asking about awareness levels, include a prompt that invites suggestions for improvements.
This helps gather insightful details that can refine the change process and ensure all aspects of readiness are addressed.

How do I create effective ADKAR Assessment survey questions?

To create effective ADKAR Assessment survey questions, start by aligning each question with one of the five ADKAR elements. Use clear, simple language and ensure each question addresses a single aspect of change management such as awareness or ability. This approach means each question is precise and targeted, which helps respondents to provide focused feedback. It is best to use both closed-ended rating scales and open-ended questions for richer insights.

An extra tip is to pilot the survey with a small group before full deployment. This test run can reveal ambiguous wording or confusing formats that might affect results.
Adjust questions based on the pilot feedback to ensure clarity and effectiveness in capturing pertinent data.

How many questions should an ADKAR Assessment survey include?

The number of questions in an ADKAR Assessment survey should be enough to capture insights for each element without overwhelming participants. Typically, 8 to 12 well-targeted questions can cover awareness, desire, knowledge, ability, and reinforcement. This range offers a balanced mix to gather detailed feedback while keeping the survey short and engaging. The aim is to maintain clarity and focus on actionable responses.

It is helpful to mix types of questions, such as rating scales with brief text responses, to provide context.
Consider splitting complex topics into two simpler questions rather than one long question. This design helps refine data collection without causing survey fatigue among respondents.

When is the best time to conduct an ADKAR Assessment survey (and how often)?

The best time to conduct an ADKAR Assessment survey is during critical phases of a change initiative. It is ideal to assess readiness at the start of a project, midway through the implementation, and after completion to measure overall outcomes. Frequent assessments enable leaders to track progress, adjust strategies in real time, and address emerging issues promptly. This timing allows a clear view of the effectiveness of change measures.

For continual improvement, schedule regular assessments that coincide with key milestones.
Consider using a preliminary survey for baseline data and follow-up surveys after major change events. This iterative process aids in making ongoing improvements in change management strategies.

What are common mistakes to avoid in ADKAR Assessment surveys?

Common mistakes in ADKAR Assessment surveys include using ambiguous language, asking multiple questions at once, and overloading the survey with too many items. Avoid questions that lead with jargon or that could bias responses. It is important to maintain a neutral tone and keep questions clear and focused on each ADKAR element. Over-complicating surveys can result in low-quality data and reduced participation, which undermines the goal of actionable insights.

It is also useful to pilot the survey to catch unclear wording and adjust accordingly.
Avoid redundancy by ensuring each question targets a unique aspect of the change process. Clear instructions and a straightforward format help prevent respondent confusion and improve data quality.