Customer Survey
NIUM Customer Feedback Quiz
Your feedback is essential to us! Please take a moment to share your experience with our products and services. Your responses will help us improve and tailor our offerings to better meet your needs.
- Reveal your thoughts on our onboarding process.
- Highlight features you love or feel are missing.
- Rate your overall experience and likelihood to recommend us.
How satisfied are you with your overall onboarding experience? Specifically:
How satisfied are you with your overall onboarding experience? Specifically:
Timeliness
1
2
3
4
5
6
7
8
9
10
Responsiveness
1
2
3
4
5
6
7
8
9
10
Query Resolution
1
2
3
4
5
6
7
8
9
10
A) Sales Cycle
1
2
3
4
5
6
7
8
9
10
B) Contract finalization
1
2
3
4
5
6
7
8
9
10
C) Compliance onboarding
1
2
3
4
5
6
7
8
9
10
D) Integration phase
1
2
3
4
5
6
7
8
9
10
Any improvements you would like to suggest in the way Team NIUM interfaced with you from initial Sales reach out through to Go Live?
Are there any product features you feel are missing with NIUM or challenges that we need to address?
How likely are you to recommend NIUM as a solution to your peers or customers?
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