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Survey Regarding Use of the New Computerised Transit System (NCTS)

A digital illustration of a team of border force officers engaging with a computerised transit system, showing charts and graphs, with an emphasis on teamwork and technology.

NCTS User Experience Survey

Welcome to the Survey Regarding Use of the New Computerised Transit System (NCTS). Your feedback is invaluable in understanding the experiences of our staff with this system.

Help us identify training needs.
Share your insights on the utility of the NCTS.
Contribute to improving our processes.

9 Questions2 MinutesCreated by AnalyzingData24

How long have you worked for Border Force?

Less than 1 year

1 year or more but less than 5 years

5 years or more but less than 10 years

10 years or more

What department do you currently work in?

Transit

International Trade

Business as Usual

Other

Have you ever completed the NCTS foundation course?

Yes

If you answered 'yes' to the previous question, how long ago did you complete it? (Press 'next' if this question doesn't apply to you.)

Less than one year

One year or more but less than five years

Five years or more

Can't remember

How often do you use the NCTS as part of your role?

Never

Rarely

Occasionally

Regularly

If you were asked to use the system, how confident would you feel?

Not confident at all

Somewhat confident

Very confident

Extremely confident

For new starters and those who do not regularly use the NCTS... If you were asked to use the system, would you benefit from use of a quick reference guide? (Press 'next' if this question doesn't apply to you.)

Yes

Not bothered

If you are currently based in the Transit office... Would you have benefited from a quick reference guide when you initially started? (Press 'next' if this question doesn't apply to you.)

Yes

Not bothered

Do you have any additional comments?

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