Survey Maker Survey Templates Contact Privacy & Security

Research the Call

Generate an image of a technician reviewing permits in front of a house with plumbing and AC diagrams in the background.

Understanding AC and Plumbing Procedures Quiz

Test your knowledge on essential procedures related to AC and plumbing services. This quiz is designed for dispatchers and technicians to improve their understanding of job protocols and best practices.

10 multiple choice questions
Assess your knowledge on permits, AC services, and communication
Engage with your peers and enhance your skills

10 Questions2 MinutesCreated by HelpfulGuide481

To find out if a permit has been pulled for the customers location we would use what website?

Zillow

Farmersonly.com

Property Appraiser

Sunshine 811

What is the difference in a redrain and repipe?

One is waste other is water

One is copper the other poly

No difference

One flows vertical, other horizontal

You see that AC tech James was the last one out to a recall, should we send him back out?

True

False

We have never been to an AC customer before, how should it be labeled

Depends on what the customer says it is

8 plus

MISC part

1-4 cause I dont know

Brian has the best voice in dispatch

True

False

If the summary of a job is blank or confusing what should you do?

Send email to CSR

Listen to phone call

Leave it, dont care

Throw hands in air and act like your dying

How long of lunch is actually approved?

25 min

30 min

1 hour

Don't care, I'm a rebel

I should research the next call before the tech CIT's from prior call to set up his or hers success

True

False

A dispatcher gets a call related to Electric, what should they do?

Guess, it could work

Send it to EL dispatcher

Get aggravated, hit something

Tell the customer better luck next time

Which Demographic ranks highest in home value

Lehigh Acres

Compton Coral

Naples

Punta Gorda

{"name":"Research the Call", "url":"https://www.quiz-maker.com/QPREVIEW","txt":"Test your knowledge on essential procedures related to AC and plumbing services. This quiz is designed for dispatchers and technicians to improve their understanding of job protocols and best practices.10 multiple choice questionsAssess your knowledge on permits, AC services, and communicationEngage with your peers and enhance your skills","img":"https:/images/course6.png"}