Assessment of Physical Evidence in the case of Zemen Bank

A professional banking environment with stylish interior design and welcoming customer service areas, incorporating elements of modernity and comfort.

Assessment of Physical Evidence at Zemen Bank

Welcome to the "Assessment of Physical Evidence in the Case of Zemen Bank" quiz! This survey aims to gather thoughtful insights regarding the physical environment and customer experience at Zemen Bank. Your participation will greatly contribute to understanding customer perceptions and expectations.

By completing this quiz, you will help us:

  • Evaluate the effectiveness of the bank's physical evidence.
  • Identify areas for improvement in customer service experience.
  • Enhance the overall quality of service provided by Zemen Bank.
15 Questions4 MinutesCreated by EngagingBanker204
With the aim to finish our semester project, we are here to conduct a research survey on the topics “ Assessment of physical evidence in the case of zemen Bank ". Please give your honest opinion and understand that the information collected will be purely confidential and will not be shared for any purpose other than this research.
I hope to receive your support for performing an effective research.
Thanks and regards
With the aim to finish our semester project, we are here to conduct a research survey on the topics “ Assessment of physical evidence in the case of zemen Bank ". Please give your honest opinion and understand that the information collected will be purely confidential and will not be shared for any purpose other than this research.
I hope to receive your support for performing an effective research.
Thanks and regards
What Is Your Gender?
Male
Female
Non-binary
Prefer to not say
What Is Your Age?
Under 18
18-24
25-34
35-44
45-54
55-64
65+
What Makes You Choose This Bank?
Fast Service
Welcome Enviroment
Other
Do You Notice The Interior Design Of The Bank While Being A Customer?
Yes
No
The Cheque And Other Form Handling Area Is Conveniently Placed?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Are The Seats Of The Bank Comfortable?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Does The Coloring Of The Branch Make You Have Good Feeling?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Does The Dress Code Of Employees Shows Professionalism?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Does The Branch Have Good Lighting?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Does The Interior Design Of The Bank Reflects Good Quality?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Does The Arrangement Of The Waiting Area Add To The Service Quality?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
The Physical Arrangement Of Zemen Bank Branches Has Played A Role In Adding Loyalty?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Does The Bank Have Welcome Service?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
The Branches Overall Appearance Is Orderly?
Yes
No
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