Customer Feedback

Create a professional and engaging image depicting a customer service scenario, featuring a technical engineer assisting a client, with visual elements representing satisfaction and feedback.

Customer Feedback Quiz

Your feedback is essential to us! This quiz aims to gather your insights regarding the service you received from Northgate's Customer Service Department.

Evaluate your experience with our Helpdesk Team.
Rate the professionalism and effectiveness of our Technical Engineer.
Provide suggestions to help us improve our services.

13 Questions3 MinutesCreated by EngagingService302

Company Name:

Name (Optional):

Customer Satisfaction Survey

We appreciate you taking time to answer a few questions about your recent case. Your feedback will assist Northgate Customer Service Department to continually improve delivery of the service and support we provide to you.

Technical Engineer: Renz Dustine Nuqui

	Using a scale of 1 - 5, where 1 is the Lowest and 5 is the Highest.
Responsiveness and knowledge of Helpdesk Team about the concern	1 2 3 4 5 LowestHighest
How did the Technical Engineer handle the concern	1 2 3 4 5 LowestHighest
How did the Technical Engineer explain the findings and recommendation about the concern.	1 2 3 4 5 LowestHighest
Rate the quality of repair.	1 2 3 4 5 LowestHighest
Rate the professionalism of the Technical Engineer attended	1 2 3 4 5 LowestHighest
Neatness and appearance of Technical Engineer attended	1 2 3 4 5 LowestHighest
The total time taken to resolve this problem?	1 2 3 4 5 LowestHighest
Is the Helpdesk/ Coordinator updates you oftenly?	1 2 3 4 5 LowestHighest

Suggestions and remarks for the overall service.

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