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CS Training Quiz 2

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CS Training Quiz 2

Welcome to the CS Training Quiz 2! Test your knowledge on important topics related to customer service, product details, and company policies.

Topics covered include:

Product information
Company policies
Customer interactions

11 Questions3 MinutesCreated by EngagingExpert42

What manufacturing date would the batch 201002 be?

January 2022

May 2021

October 2021

February 2022

How many points will an UK Skintern on the Rewards Scheme earn for an Instagram photo?

150

125

None of the above

How long does it take to see first results with the Eyecream?

6 Weeks

12 Weeks

4 Weeks

2 days

What ingredient does this warning belong to: "do not use if under the age of 18, pregnant or breastfeeding"

AHA/BHA

Vitamin C

Retinol

All products

How should emails regarding spa/salon enquiries be handled?

Use the Wholesale/Retail enquiries macro

Use the beauty salon/spa macro

Assign to Fran/Shami

Forward to [email protected]

Jessie Orange needs a 20% discount code, what is the correct code format?

Jessie20

CS-ORANGE-20

CS-JESSIE-20

CSJESSIE20

CSORANGE20

SPF-2 is available to purchase on the US website.

True

False

Up to which % can you raise discount codes without needing approval?

30%

20%

50%

Which service would we use to deliver to France if shipped from the UK?

Evri

FedEx

Chronopost

DHL

Customers can send us SMS.

True

False

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