MS Teams Trivia

An illustrated depiction of a group of professionals interacting with Microsoft Teams on various devices, surrounded by digital communication icons, emphasizing collaboration and teamwork.

MS Teams Trivia Challenge

Welcome to the MS Teams Trivia Challenge! Test your knowledge of Microsoft Teams and its features with our engaging quiz. Whether you're an ITSD team member or just looking to learn more about MS Teams, this quiz is for you!

11 questions covering important aspects of MS Teams
Multiple-choice and open-ended questions
See how you rank against your peers

11 Questions3 MinutesCreated by HelpingHands42

What do you do if a user calls because they are trying to join a Teams meeting with a remote 8845 Phone?

A. Troubleshoot and try to get MS Teams to call and join the meeting with video from the 8845

B. Tell them sorry but MS Teams doesn't work with 8845 video phones

C. Show them how they can call into the meeting with the video phone or have the meeting call them

D. Ask them if they have a bank iPhone and help them connect with audio and video from the phone

E. C & D

F. None of the above

When is WebEX chat feature being disabled?

Over this coming weekend

Sunday night, November 20th

Monday night, November 21st

How long will WebEX messages be available to reference?

They will no longer be visible in WebEX

They will be read only for 10 days after the feature is disabled

They will be available to read until the end of the year

Where can bank employee's go to find training information about MS Teams?

A. The Vault article about Teams includes video training and a QRG

B. Sean Lickfold's company-wide email included training materials

C. They can call the ITSD for troubleshooting and basic function

D. A, B & C are correct

Does the ITSD support MS Teams?

No, it is supported by the project team

If the ITSD knows how to fix the presented issue according to the Cheat Sheet created by Jordan Bradley, then yes. Otherwise, they escalate it to the project team

Yes! We are fully supporting MS Teams and following our standard escalation path (L1 > L2 > TA Team)

What is the best way in MS Teams for Mr. Banks to send a quick message to multiple people?

Reach out to his manager to create a Channel

Create a group chat

Copy and paste the message to each person in chat

What do you do if Tuesday you get back to back frustrating calls about WebEX chat being disabled?

Give up and stop taking calls

Message a fellow ITSD team member and complain about how much it sucks

Take notes of trends or themes and relay that information to Rachel or Dave

Scream at the top of your lungs

MS Teams Trivia

MS Teams Trivia Challenge

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