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MDM Patient Record Complaints

An infographic depicting healthcare workers dealing with patient records, surrounded by charts and communication devices, in a modern hospital setting.

MDM Patient Record Experience Survey

Welcome to the MDM Patient Record Complaints Quiz! This survey is designed to gather your insights and experiences related to the MDM staff and their efficiency in retrieving patient records. Your feedback is crucial for improving our services.

Share your experience about staff interactions.
Help us identify key areas for improvement.
Contribute to enhancing patient care communication.

14 Questions4 MinutesCreated by CaringChart201

In which department do you work?

Physician

Admissions

Therapy

Finance/Billing

Nursing

Hospice

Reception

Other

Do you work more weekends or week days?

Weekends

Week Days

About how many times per week do you find yourself needing a chart from MDM?

Around what percentage of the time would you consider your interaction with MDM staff unsatisfactory?

About how many times per week do MDM staff forget to retrieve a chart that you requested?

I usually have to call 3+ times before MDM staff answer the phone on a week day.

True

False

I usually have to call 3+ times before MDM staff answer the phone on the weekend.

True

False

I usually wait over an hour before receiving a requested chart on a week day.

True

False

I usually wait over an hour before receiving a requested chart on the weekend.

True

False

I would consider the MDM staff "rude" for majority of my interactions with them.

True

False

MDM staff seem rushed and busy when I contact them about retrieving a chart on a week day.

True

False

MDM staff seem rushed and busy when I contact them about retrieving a chart on the weekend.

True

False

Which would you consider to be a major part of your dissatisfaction with MDM and retrieving patient charts?

Take too long/forgotten

Rude

Do not answer phone within first 2 calls

Retrieve wrong chart

Other

How well would you rate your interaction with MDM staff in regard to retrieving patient charts?

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