KFHC Patient Survey
KFHC Patient Satisfaction Survey
Welcome to the KFHC Patient Satisfaction Survey! We value your feedback and strive to improve our healthcare services. Your opinions help us understand your experience and needs better.
Please take a few moments to answer the following questions regarding our practice, the reception staff, and the healthcare professionals you interact with. Your responses are confidential and will greatly assist us in enhancing our services.
- Share your thoughts on appointment availability
- Rate the helpfulness of our staff
- Provide input on your overall satisfaction
How satisfied are you with the practice opening times?
Very Satisfied
Satisfied
Neither
Dissatisfied
Very Dissatisfied
Do you find it easy to book an appointment?
Very easy
Easy
Neither
Difficult
Very difficult
N/A
Do you find the Reception Staff helpful at your GP Practice?
Always
Usually
Sometimes
Rarely
Never
N/A
Are you able to book an appointment on the same day?
Always
Usually
Sometimes
Rarely
Never
N/A
If you need to see a Doctor urgently, can you normally get seen on the same day?
Always
Usually
Sometimes
Rarely
Never
N/A
Have you been able to book an appointment more than 4 weeks in advance?
Always
Usually
Sometimes
Rarely
Never
N/A
Are you able to book an extended appointment time if needed with the Doctor?
Always
Usually
Sometimes
Rarely
Never
N/A
Are you able to book an extended appointment time if needed with the Practice Nurses?
Always
Usually
Sometimes
Rarely
Never
N/A
Are you able to book a telephone appointment that is convenient to you?
Always
Usually
Sometimes
Rarely
Never
N/A
Has the Doctor ever booked a hospital referral for you during your consultation?
Yes
No
Sometimes
N/A
Do you experience delays while waiting to be seen?
Always
Usually
Sometimes
Rarely
Never
N/A
Are you Diabetic, Asthmatic, or Suffer from COPD?
Yes
No
Do you currently see a Specialist Practice Nurse for your Diabetes, Asthma and COPD?
Yes
No
Are you able to see the Doctor of your choice?
Always
Usually
Sometimes
Rarely
Never
N/A
Do you feel your Doctor gives you enough time and listens to your problems?
Strongly agree
Agree
Neither
Disagree
Strongly disagree
Does your Doctor involve you in decisions and explains the tests and treatment process
Strongly agree
Agree
Neither
Disagree
Strongly disagree
Do you have confidence and trust in the Doctor you saw or spoke to?
Yes
No
N/A
Do you feel that the Practice Nurses understand your health problems?
Strongly agree
Agree
Neither
Disagree
Strongly disagree
Do the Practice Nurses give you advice on your health and how to keep healthy?
Yes
No
Sometimes
N/A
How satisfied are you overall with your Doctor?
Very Satisfied
Satisfied
Neither
Dissatisfied
Very Dissatisfied
How satisfied are you with our Practice Nurses/HCA's?
Very Satisfied
Satisfied
Neither
Dissatisfied
Very Dissatisfied
How do you define your gender?
Male
Female
Non-binary
Prefer to not say
What is your age range?
Under 16
16-44
45-64
65-74
75+
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