Rise Rockstar Training Quiz
Rise Rockstar Training Quiz
Test your knowledge about the Rise Rockstar Training procedures with this engaging quiz! Perfect for employees and trainees alike, this quiz covers essential policies, checklists, and responsibilities to ensure smooth operations.
Key Features:
- 27 thought-provoking questions
- Multiple-choice and checkbox formats
- Interactive and informative
When should the morning checklist be done?
Immediately upon arrival for morning shift at 7AM.
As soon as the second person arrives and there are two CA's available.
When should the closing checklist be done?
10:45 PM
15 minutes before the second to last person leaves.
When you get time.
What happens when the checklist doesn't get done?
Because we've all been warned, you get an immediate write up.
How do you switch shifts with someone?
Just text them and make an agreement.
Verbal agreement,
With the When I Work app
When there are guests of any kind in the lobby or office we are not allowed to:
Discuss anything but praises for the Rise inside and out
Talk
What happens when I bring my bad attitude to work?
I tell everyone exactly what's on my mind.
I get sent home.
I just keep quietly to myself for my entire shift.
How should the fridge in the model look at after all checklists are done?
Fully stocked with drinks.
Fully stocked with drinks and all labels facing forward.
When do you tell a resident/parent that they are wrong?
If they are wrong.
Never.
Before you park a phone call to pass to anyone, what do you ask?
Name; phone number; what it's in regards to
Name, phone number, what they want
Name; phone number; good call back time
You're walking down the hall on a floor and see a random coke can, who do you tell?
Brad
Aaron
Jose
Yourself
When someone gives you a roommate matching form, where do you put it?
On Tori's desk
On Ellie's desk
In the corresponding floor plan folder for roommate matching files, add a colorful dot sticker to right side of lease tab and mark them off the full list with the BLUE high lighter
What does a lease file need to qualify for completion and commission?
ID copies from guarantor and lease holder
Roommate Matching Form
Pages 1-30 , 61-70 of the lease
Lease file checklist
Correct file label
Correct file color
First 3 pages of both applications - guarantor and primary applicant
All of the above and nothing less
Can you move in early?
Yes- as early as the first but you have to take the room as is, exactly the way the previous resident left it and there are no exceptions.
No.
Yes- for a $500 fee.
When do you create the file for the lease?
When the lease is complete.
When the application is complete.
What pages do you turn in for commission?
1-3 on renewals and 1-3, 20&21 on new leases
1-30
1-30 & 61-70 on new leases 1-30 on renewals
What is our qualifying criteria for a guarantor?
Must make 3x the rent and have a 650 or better credit score
Must make 3x the rent and have a 500 or better credit score
Must make 5x the rent and have a 500 or better credit score
Is it okay to leave the desk alone for just a minute?
No
Yes
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