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The impact of BATELCO broadband services on customer satisfaction

BATELCO Broadband Satisfaction Survey

Participate in our comprehensive survey to explore the impact of BATELCO broadband services on customer satisfaction. Your feedback is crucial in understanding how BATELCO meets the telecommunication needs of its users.

Key aspects covered in the quiz include:

Customer service experiences
Broadband speed perceptions
Overall satisfaction and recommendations

18 Questions4 MinutesCreated by NavigatingNet742

1) How old are you?

Under 20

Between 21-30

Over 30

2) What is your gender?

Male

Female

3) What is your Nationally?

Bahraini

Non Bahraini

4) What is your Education level?

High school

Diploma

Bachelor

Master

Are you customer using BATELCO service ?

Yes

How do you find the customer service on Batelco?

Satisfied

Not Satisfied

Why does the customer choose Batelco and avoid other companies?

Prices are cheap

Great deal with customer

High network coverage

Other

Have you heard about issues facing customer with Batelco?

Yes

Does Batelco helps the customers to solve problems with the services provided?

Yes

Do you have problems with? If yes Batelco Which one?

Billing issues

System issues

Employees-customer issues

Other

None

How dose Batelco deal with customer problems?

Ethically

Non Ethically

How do you see the Batelco Broadband speed?

Fast

Slow

I do not know

Do you think the Batelco Broadband packages price are?

Expensive

Moderate

Cheap

Batelco updates its customer with the latest devices, mobile phone, and promotion?

Strongly agree

Agree

Strongly disagree

Disagree

Do Batelco services satisfy your telecommunication needs?

Yes

Do you buy a service or product after your problem with Batelco?

Yes

Do you recommend people such as family and friend to using service Batelco?

Yes

Which broadband using now?

Batelco

Zain

Viva

Menatelecom

None

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