The impact of BATELCO broadband services on customer satisfaction
BATELCO Broadband Satisfaction Survey
Participate in our comprehensive survey to explore the impact of BATELCO broadband services on customer satisfaction. Your feedback is crucial in understanding how BATELCO meets the telecommunication needs of its users.
Key aspects covered in the quiz include:
- Customer service experiences
- Broadband speed perceptions
- Overall satisfaction and recommendations
1) How old are you?
Under 20
Between 21-30
Over 30
Why does the customer choose Batelco and avoid other companies?
Prices are cheap
Great deal with customer
High network coverage
Other
Have you heard about issues facing customer with Batelco?
Yes
No
Do you have problems with? If yes Batelco Which one?
Billing issues
System issues
Employees-customer issues
Other
None
How dose Batelco deal with customer problems?
Ethically
Non Ethically
How do you see the Batelco Broadband speed?
Fast
Slow
I do not know
Batelco updates its customer with the latest devices, mobile phone, and promotion?
Strongly agree
Agree
Strongly disagree
Disagree
Do Batelco services satisfy your telecommunication needs?
Yes
No
Do you buy a service or product after your problem with Batelco?
Yes
No
Do you recommend people such as family and friend to using service Batelco?
Yes
No
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