Docs York Quiz
Docs York Customer Engagement Quiz
Test your knowledge and skills with our Docs York Quiz! This quiz challenges your understanding of customer engagement techniques and product knowledge, specifically tailored for our unique collections and collaborations.
Key Features:
- Multiple choice and open-ended questions
- Focus on customer rapport and service techniques
- Engaging content for all Docs York enthusiasts
Which Non-Negotiable would you use to build a rapport with a customer?
Shoes With Care
Help To Welcome
Say Hello
Offer More
Easy To Try
Give me 5 open ended questions you can use to establish the kind of product a customer is looking for.
Which non-negotiable do you use to offer add-ons and alternatives?
Say Hello
Shoes With Care
Easy To Try
Offer More
Help To Welcome
A customer is purchasing a Dante White Zip, give us one shoe care item and two add-on to this. Be specific. (Carrier bags don't count ya animal)
Which non-negotiable would you use when your customer sits down on the bench?
Shoes With Care
Say Hello
Offer More
Easy To Try
Help To Welcome
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