Mock Quiz

A professional office setting with diverse people engaging in discussions, using digital devices, and collaborating on a project, showcasing effective business communication.

Business Communication Mastery Quiz

Test your knowledge of effective business communication with our engaging quiz. Perfect for professionals looking to enhance their communication skills!

10 multiple choice questions
Covers key concepts in business communication
Instant feedback on your performance

10 Questions2 MinutesCreated by EngagingTalk123

In the context of business communication, the term Rumor Mill is also known as _________________?

Grapevine

Dishonesty

Formal Communication

Which of the following is necessary for effective communication?

The right people, the right environment, the right communication channel.

The right people, the right information, messaging in a timely manner

Therightpeople,oralcommunicationmedium,theright information.

Which of the following three options best describe the necessary steps effective oral presentation?

Discussing the presentation, planning presentation and finalizing the presentation.

Planning the presentation, writing your presentation and completing the presentation.

Planning the presentation, completing the presentation, receiving feedback.

Which of the following is not the proper use of euphemism?

�Cheap products” as “bargain prices”

�Elderly people” as “senior citizens”

�Passed away” as “died”

�Used cars” as “resale cars”

Which of the following is not a communication channel?

Thinking and acting

Speaking and listening

Reading and writing

None of the above

Lack of openness in communication can cause __________________.

Reduces management/customer satisfaction

Increases management work efforts

Enhances customer loyalty

Increases employee trust

Which of the following is a good example of horizontal flow of communication?

When employees give their supervisors reports listing their accomplishments during the last year.

When the department heads of marketing and research get together for a meeting.

When, at a party, the vice-president's secretary tells the husband of one of the employees about plans for layoffs.

E-mails can be used for external communications in which of the following situations?

In response to the email messages that you have received

When your audience accepts E-mails as appropriate

None of the above

Both of the above

Elements such as noise and distractions are highly essential for ensuring successful business communication.

True

False

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Business Communication Mastery Quiz

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