Week 6

A vibrant retail environment showcasing athletes engaging with products, with a metrics dashboard included in the background, emphasizing KPIs and sales performance.

KPI Mastery Quiz

Welcome to the KPI Mastery Quiz! Test your knowledge on Key Performance Indicators, particularly focusing on retail metrics that can elevate sales and improve customer service.

Take this quiz to discover:

Your understanding of KPIs like Traffic, Conversion, and UPT.
Strategies to enhance sales and conversion rates.
Best practices for responding to emergencies in a retail environment.

10 Questions2 MinutesCreated by EngagingAthlete347

What does the acronym KPI stand for ?

Key Predictive Indication

Key Predictor Index

Key Performance Indicator

Traffic is the number of athletes who comes to the till?

True

False

How can we increase sales? (select one or more)

Ensure exceptional service

Ensure Our House is replenished and game ready

Provide a long cash wrap experience with long wait time

Conversion is the percentage of people that enter our house and make a purchase

True

False

Calculate conversion: 147 transactions and 500 traffic

29.4%

22.4%

25.5%

16.5%

How can we increase conversion ?(Select one or more)

Offer an authentic UA Gretting

Ask open-questions to uncover athletes needs

Ensure Our House is game ready

Ask close-questions

What UPT stand for ?

Units Per Transactions

Units Per Traffic

Units Per Transport

Units Per Transfer

Can the teammates exit through the back door at BOH?

Yes

What to do in case of an emergency alarm ?

Stay in store with customers

Go to main entrance and wait for your manager

Grab your belongings

Week 6

KPI Mastery Quiz

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