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FHA FC Basic Training

A visually engaging and informative infographic depicting FHA training concepts, intercom communication, and effective team collaboration in a corporate environment.

FHA FC Basic Training Quiz

Test your knowledge and skills gained from FHA FC Basic Training with this comprehensive quiz! With 9 multiple-choice questions designed to challenge your understanding, you'll gain valuable insights while participating.

Assess your familiarity with the training materials
Identify areas for improvement
Engage with the content actively

9 Questions2 MinutesCreated by TrainingMaster274

A firm raises an issue to postpone a sale. What do you do?

Confirm with TL Ok to postpone, Close the issue, launch the postpone process, close any applicable rails

Confirm with TL and Close the issue only

Confirm with TL and Launch the postpone rail

Ask TL what you should do

What is the minimum number of FORRVW's to be completed daily?

16/day

The # due for the week, divided by # of working days only

The # due for the week, divided by # of working days, or 16 - whichever is less

The # due for the week, divided by # of working days, or 16 - whichever is greater

What time of day should an assigned sales checklist be completed?

Whenever I get to it

Before I leave for the day

Morning

Afternoon

When should I respond to an intercom?

24-48 hours of date received in LPS

Within the week I received it

Not urgent, when I get to it

When a TL or supervisor ask me to

An attorney has launched a restart. What is the first thing you should do?

Email Dom or Kaylyn for approval

Obtain a copy of the most recent inspection report and fwd to TL for approval

Review most recent inspection report and approve or deny based on your review

Simply Approve or Deny and proceed with your process

When completing a Sales Checklist you realize you need info from the attorney. What should you do?

Use the intercom to request the info

Ask Dom om or Kaylyn what you should do

Send an email or call the firm, notate FOR2 accordingly

Nothing. Complete the checklist best you can and move on.

Upon routine review, you identify a property is vacant but there is an active COVID hold, and there are no other holds open, what do you do? (assume no court orders for this jurisdiction re covid holds, and you reviewed most recent inspection report to confirm vacancy)

End the hold and complete E10 step in FOR3

End the hold, launch the proceed process, complete E10 step in FOR3

Email Dom or Kaylyn and ask them if you can end the hold and launch the proceed

Wait to see what happens next month.

What screen in MSP can I view Prop Pres specific notes?

PIRN

FOR2

REON

LMTN

What is the repercussion for failing to complete assigned iLearn courses by the due date?

Nothing. Just an email from Deb requesting completion.

This could have an impact on my annual review.

My name will appear in the weekly company email.

Assigned iLearn courses do not have a due date associated with them.

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